A leak never fixes itself and costs more with every hour: swollen flooring, a stained ceiling downstairs, a water bill that climbs. The first thing to do is still to turn off the water. On Helplease, you describe your needs and the workers offering this service in Senegal are notified of your request.
Depending on the agreement, the call-out can include making safe, tracing the source, an estimate before work, the repair, a test on recommissioning and cleaning the area.
Turn off the main water supply and, if water is reaching a socket or an appliance, switch off the power to that area at the breaker. Do not use any electrical appliance in a flooded room. If you smell gas: do not touch any switch, open the windows, close the gas valve if you can reach it safely, leave and call the emergency services from outside.
An emergency call-out is still a service that can be discussed: ask for the estimated amount before the work starts, a detailed invoice at the end, and refuse to sign a document you have not read. Be wary of anyone piling up unjustified replacements, demanding immediate cash payment or refusing to put their estimate in writing. The worker must be qualified for the work concerned.
The rate is agreed with the worker based on these elements.
Depending on availability; state the real urgency and the exact address in your request.
Yes, if a leak or contact with water is possible; that is the first useful step.
Ask for the estimate before the work starts and a detailed invoice at the end.
The nature of the problem, how long it has been going on, the floor, access, a photo if possible and a reachable number.
An installation that keeps tripping, a blackened socket or a burning smell cannot wait: these are early fire signals. The priority is to switch off, then have it diagnosed by a professional. On Helplease, you describe your needs and the workers offering this service in Senegal are notified of your request.
Depending on the agreement, the call-out can include making safe, the diagnosis, an estimate before work, the repair, a test on restoring power and advice to avoid a repeat.
Switch off the supply to the affected area at the breaker first, and never touch a bare wire, a blackened socket or an appliance that has been in contact with water. A burning smell, sparks or a breaker that keeps tripping mean switching off and airing the room, not resetting it over and over. Any work on the installation is for a qualified professional.
An emergency call-out is still a service that can be discussed: ask for the estimated amount before the work starts, a detailed invoice at the end, and refuse to sign a document you have not read. Be wary of anyone piling up unjustified replacements, demanding immediate cash payment or refusing to put their estimate in writing. The worker must be qualified for the work concerned.
The rate is agreed with the worker based on these elements.
Depending on availability; state the real urgency and the exact address in your request.
Yes, as soon as there is a risk; that is the first useful step.
Ask for the estimate before the work starts and a detailed invoice at the end.
The nature of the problem, how long it has been going on, the floor, access, a photo if possible and a reachable number.
A door slammed shut on a Sunday evening will not wait. Opening is first attempted without damage, and replacing the lock only becomes necessary if there is no other way in. On Helplease, you describe your needs and the workers offering this service in Senegal are notified of your request.
Depending on the agreement, the call-out can include checking identity and the link with the home, attempting non-destructive opening, an estimate before work, the opening, replacement if needed and a closing test.
Before opening anything, the worker asks for identification and a document linking the person to the home: that protects you as much as them. Opening is first attempted without damage; drilling only comes in if the lock leaves no other option, and replacement is discussed beforehand. If a child, a vulnerable person or an animal is locked in, or if water or gas is running inside, call the emergency services straight away.
An emergency call-out is still a service that can be discussed: ask for the estimated amount before the work starts, a detailed invoice at the end, and refuse to sign a document you have not read. Be wary of anyone piling up unjustified replacements, demanding immediate cash payment or refusing to put their estimate in writing. The worker must be qualified for the work concerned.
The rate is agreed with the worker based on these elements.
Depending on availability; state the real urgency and the exact address in your request.
Yes, as soon as there is a risk; that is the first useful step.
Ask for the estimate before the work starts and a detailed invoice at the end.
The nature of the problem, how long it has been going on, the floor, access, a photo if possible and a reachable number.
A failing water heater shows up at the first wash. Depending on the model, the fault lies with the thermostat, the element, the ignition or limescale: a diagnosis avoids replacing an appliance that can still be repaired. On Helplease, you describe your needs and the workers offering this service in Senegal are notified of your request.
Depending on the agreement, the call-out can include making safe, the diagnosis, an estimate before work, repair or parts replacement, a test on recommissioning and maintenance advice.
A gas water heater is not handled yourself and requires permanent ventilation that is never blocked. Carbon monoxide cannot be seen or smelled: headaches, nausea, tiredness or dizziness affecting several people, or easing when you go outside, mean opening the windows, switching the appliance off, going out and calling the emergency services. If you smell gas, touch no switch and call from outside.
An emergency call-out is still a service that can be discussed: ask for the estimated amount before the work starts, a detailed invoice at the end, and refuse to sign a document you have not read. Be wary of anyone piling up unjustified replacements, demanding immediate cash payment or refusing to put their estimate in writing. The worker must be qualified for the work concerned.
The rate is agreed with the worker based on these elements.
Depending on availability; state the real urgency and the exact address in your request.
Yes, as soon as there is a risk; that is the first useful step.
Ask for the estimate before the work starts and a detailed invoice at the end.
The nature of the problem, how long it has been going on, the floor, access, a photo if possible and a reachable number.
A blocked toilet or sink paralyses a whole home within hours. The right tool depends on the blockage: hair, grease, wipes or roots are not treated the same way, and brute force damages the pipes. On Helplease, you describe your needs and the workers offering this service in Senegal are notified of your request.
Depending on the agreement, the call-out can include the diagnosis, an estimate before work, the unblocking, a flow check, cleaning the area and advice to stop it happening again.
Never mix two drain cleaners, or a drain cleaner with bleach or an acid: the reaction releases toxic fumes within seconds. Any caustic product already poured must be flagged to the worker before they open the trap, because it can be splashed into the face. Gloves, goggles and a ventilated room are the basics, and children and animals stay away until the area has been rinsed.
An emergency call-out is still a service that can be discussed: ask for the estimated amount before the work starts, a detailed invoice at the end, and refuse to sign a document you have not read. Be wary of anyone piling up unjustified replacements, demanding immediate cash payment or refusing to put their estimate in writing. The worker must be qualified for the work concerned.
The rate is agreed with the worker based on these elements.
Depending on availability; state the real urgency and the exact address in your request.
Yes, as soon as there is a risk; that is the first useful step.
Ask for the estimate before the work starts and a detailed invoice at the end.
The nature of the problem, how long it has been going on, the floor, access, a photo if possible and a reachable number.
A jammed roller shutter, a broken window to make safe, a garage door that will not open, a roof leak, storm damage or a fallen piece of furniture: some emergencies are not among the listed services. On Helplease, you describe your needs and the workers offering this service in Senegal are notified of your request.
Before choosing this service, check whether a more specific one exists: plumber, electrician, locksmith, water heater or drain unblocking. Otherwise, describe the situation, what has already been switched off or made safe and the real level of urgency.
The first move is to get people out of harm's way: turn off the water, gas or power to the affected area, keep children and animals away, and do not attempt a repair that requires qualifications. If the situation directly threatens people — fire, gas smell, collapse, electric shock — call the emergency services before anything else: a worker is not an emergency service.
An emergency call-out is still a service that can be discussed: ask for the estimated amount before the work starts, a detailed invoice at the end, and refuse to sign a document you have not read. Be wary of anyone piling up unjustified replacements, demanding immediate cash payment or refusing to put their estimate in writing. The worker must be qualified for the work concerned.
The rate is agreed with the worker based on these elements.
Depending on availability; state the real urgency and the exact address in your request.
Yes, as soon as there is a risk; that is the first useful step.
Ask for the estimate before the work starts and a detailed invoice at the end.
The nature of the problem, how long it has been going on, the floor, access, a photo if possible and a reachable number.
Choose the service that matches your needs, or keep the one already selected from this page.
Answer the questionnaire, add the details of your request and enter the exact address, then confirm.
Workers who have selected this service in their profile receive a notification.
Describe your need and receive proposals in under 30 minutes.
Request a free quote