Pallet delivery

Pallet delivery — Tonga

A pallet is not delivered like a parcel: it needs a suitable vehicle, a tail lift or a dock, ground you can move on and an accessible drop-off point. The information given when ordering decides whether the delivery is possible at all. On Helplease, you describe your needs and the workers offering this service in Tonga are notified of your request.

What the service covers

• transport of palletised goods;
• tail-lift or dock unloading;
• drop-off at the agreed point;
• wrapping and securing the load;
• taking back the empty pallet if arranged.

Depending on the agreement, the delivery can include loading, securing, transport, unloading, drop-off at the agreed accessible point and delivery confirmation.

Key points

Pallets, equipment and securing

A pallet is only handled with the right equipment — pallet truck, tail lift, sack truck — on flat, clear ground, never by hand. The load is wrapped or strapped, the weight kept low and centred, and nobody stands under a raised load. Give the real weight, the dimensions, the height under any archway and whether a lorry can get access.

Road safety

A tight deadline never justifies dangerous driving: the worker respects speed limits, does not use the phone while driving and stops to check an address. The load is secured, stays within the vehicle's capacity and obstructs neither visibility nor the exits. In case of tiredness or bad weather, postponing beats pushing on.

What affects the price

• distance;
• weight and volume;
• requested deadline;
• handling equipment needed;
• timing: day, night, weekend.

The rate is agreed with the worker based on these elements.

Frequently asked questions

Is handling equipment needed?

Depending on the weight and the access; state the floor, the lift and the width of passages in your request.

How do I track the delivery?

Agree how you will be contacted and ask for confirmation at handover.

What if nobody is there on arrival?

Name a trusted person in advance; nothing is left without a handover unless agreed in writing.

What information should I give?

Both addresses, the weight, the dimensions, the access, the deadline and a reachable number.