Other IT job

Other IT job — South Georgia

Building a small website, automating a spreadsheet, setting up home automation, configuring a phone or a tablet, putting an automatic backup in place, moving to a new device: some needs are not among the listed services. On Helplease, you describe your needs and the workers offering this service in South Georgia are notified of your request.

What the service covers

• simple website and going live;
• complex spreadsheet and automation;
• home automation and connected devices;
• phone or tablet setup;
• setting up automatic backup.

Before choosing this service, check whether a more specific one exists: PC repair, clean-up, network, printer, router, antivirus, data recovery, PC building or lessons. Otherwise, describe the need and the equipment involved.

Key points

Data and passwords

Back up your important files before any work: a repair may require a reinstallation. Do not share your passwords: open the sessions needed yourself and change them afterwards if you typed them in front of someone. Your personal files stay confidential, are neither copied nor kept, and no unlicensed software is installed on your equipment.

Equipment and electricity

The device is unplugged before opening it, and a lithium battery that is swollen, punctured or getting hot is not handled: it is kept away from anything flammable and taken to a collection point. Components are handled on a clean surface with no liquid nearby, and screws and ribbon cables go back in order. A device still under warranty is not opened without checking what that implies.

What affects the price

• nature of the problem;
• equipment involved;
• length of the job;
• parts or licences needed;
• travel or remote support.

The rate is agreed with the worker based on these elements.

Frequently asked questions

Can the work be done remotely?

Often yes for software or configuration; a hardware fault requires a visit.

Is my data safe?

Back up before the job; your files are neither copied nor kept.

Will parts or licences need buying?

Depending on the diagnosis; the estimate is given before any purchase.

What information should I give?

The equipment, the system, the exact error message, how long it has been happening and what changed before the fault.