Office software training

Office software training — Cape Verde

Knowing how to build a pivot table or a clean layout saves hours every month. The training starts from your own documents, not from theoretical examples forgotten the next day. On Helplease, you describe your needs and the workers offering this service in Cape Verde are notified of your request.

What the service covers

• word processing and layout;
• spreadsheets, formulas and charts;
• presentations and slideshows;
• professional email and calendar;
• file organisation and backup.

Depending on the agreement, the training can include a review of your level and needs, a suitable progression, exercises on your own documents, summary sheets and progress reviews.

Key points

Minors and online use

For a learner under 18, the lesson takes place in a shared room or with the door open, at an agreed time, with parents informed about the content, and on a parent's account for younger children. The lesson is also the moment to set up parental controls, explain what is never shared online — passwords, address, photos — and show how to report content or a contact that makes them uncomfortable.

Data and passwords

Back up your important files before any work: a repair may require a reinstallation. Do not share your passwords: open the sessions needed yourself and change them afterwards if you typed them in front of someone. Your personal files stay confidential, are neither copied nor kept, and no unlicensed software is installed on your equipment.

What affects the price

• nature of the problem;
• equipment involved;
• length of the job;
• parts or licences needed;
• travel or remote support.

The rate is agreed with the worker based on these elements.

Frequently asked questions

Can the work be done remotely?

Often yes for software or configuration; a hardware fault requires a visit.

Is my data safe?

Back up before the job; your files are neither copied nor kept.

Will parts or licences need buying?

Depending on the diagnosis; the estimate is given before any purchase.

What information should I give?

The equipment, the system, the exact error message, how long it has been happening and what changed before the fault.