Building concierge

Building concierge — Nauru

The concierge (bawab) keeps the building running: clean common areas, bins out and in, receiving visitors and deliveries, watching the entrance and reporting faults to the building manager. On Helplease, you describe your needs and the workers offering this service in Nauru are notified of your request.

What the service covers

• cleaning stairs, halls and landings;
• putting bins out and bringing them in;
• receiving visitors and parcels, if agreed;
• watching the entrance;
• reporting faults (lift, lighting, leaks).

The role is defined with the building manager or co-owners: hours, tasks, possible housing, days off, cleaning equipment and replacement arrangements.

Key points

Job description

A written list of tasks and hours, approved by the co-owners, avoids disagreements.

Employment framework

For a regular concierge, employment and declaration conditions fall under applicable regulations; the building manager should formalise them.

What affects the price

• size of the building;
• tasks included;
• hours;
• any housing;
• frequency (daily, several days a week).

The rate is agreed with the worker based on these elements.

Frequently asked questions

Can the concierge do small repairs?

Simple tasks if agreed; technical repairs are for tradespeople.

Who decides the tasks?

The building manager or co-owners' meeting, depending on the building's organisation.

Can a temporary replacement be requested?

Yes, for holidays or absence; give the duration.

What information should I give?

Number of floors and apartments, tasks, hours and whether housing is provided.