Tow truck / towing

Tow truck and towing — Tonga

A vehicle that won't start, a roadside breakdown or a damaged, non-driveable vehicle needs transporting. The tow truck loads it and takes it to the garage of your choice or your home. On Helplease, you describe your needs and the workers offering this service in Tonga are notified of your request.

What the service covers

• towing to a garage;
• transporting a non-driveable vehicle;
• breakdown help in town or on the road;
• moving a vehicle immobilised for a long time;
• transport to an inspection or scrap centre.

Depending on what you agree with the worker, the job can include travel, loading, transport and unloading at the agreed address.

Key points

Road safety

Leave the vehicle on the verge side if possible, stand behind barriers, switch on hazard lights, wear a vest and place the triangle. If anyone is injured, call emergency services first.

Assistance

Your insurance or assistance plan may cover towing; check before calling a worker.

What affects the price

• distance;
• location (town, road, motorway);
• vehicle type;
• time;
• vehicle accessibility.

The rate is agreed with the worker based on these elements.

Frequently asked questions

Does the tow truck come at night?

Depending on workers' availability; mention the urgency.

Can I ride in the tow truck?

Depending on the vehicle and worker; ask.

Are the vehicle keys needed?

Ideally yes; a locked vehicle without keys is harder to load.

What information should I give?

Exact location, vehicle type, condition (driveable or not), destination and urgency.